Calls and intake for Southwest Florida businesses
Every call answered, even at 9 PM.
An AI receptionist answers your phone, chat and texts day and night, collects the details and books the appointment.
Call answered9:14 PM
Can I get an oil change tomorrow morning?
New lead9:15 PM
Luis, from a call after hours.
New booking9:16 PM
Tomorrow at 9:30 AM, booked on the call.
Sample alerts from a night off.
Call our receptionist right now
Dee, our own AI receptionist, answers (239) 990-3072, day or night. She tells you she's an AI and that the call is recorded, answers your questions and can book your 15-minute call with us.
Yours answers your phone the same way, with your business name, your services and your hours.
Prefer to type? Open the chat in the corner of this page. It's the same assistant.
From question to booking in two minutes
It works the same in writing. A customer messages your website after hours. The assistant answers from your information, offers open times and books one.
Example for an auto shop: at 9:14 PM a customer asks for an oil change tomorrow morning. The assistant offers 8:00 or 9:30 AM, asks for a name, a mobile number and the OK to text, books 9:30 and a confirmation text goes out. A week later a 5-star Google review arrives and the assistant writes a reply.
What Calls & Intake handles
We set each one up for your business, from what your Map finds.
See what runs on its ownYour phone, answered day and night
It answers when you choose: every call, after hours or only the calls you miss. It says it's an AI, books appointments, sends urgent calls to your cell and sends you a summary of every call.
Website chat and texts, answered the same way
It answers from your business's information, offers open times and books the appointment. Keep your own booking app? It sends your booking link instead.
The details, collected before you call back
Name, number, what they need and when, saved with the conversation, so nobody has to ask twice.
Replies to your Google reviews
Written in your voice. Replies to unhappy reviews wait for your OK; the rest can post on their own.
Calls and chat start when we hand the build over. Texts start once the phone carriers approve your business, usually in 1 to 2 weeks.
Questions don't keep business hours
People reach out when they have a minute: evenings, weekends, between their own appointments. If the answer waits until morning, they may book with whoever answered first.
Without it
- A call at 9:14 PM rings out, or a message waits until you open.
- You call back in the morning and get voicemail.
- By then, they may have booked somewhere else.
With Calls & Intake
- Answered right away, from your information.
- An open time offered and booked on your calendar.
- You wake up to the booking and the whole conversation.
- It's set up never to make up prices, times or promises.
- It hands a conversation to you by your rules, with an alert on your phone.
- Every conversation is in your app, word for word.
We teach it your business
In person, anywhere from Cape Coral to Naples.
Tell us your rules
Your common questions, what it may say about prices, what counts as urgent and when to hand a conversation to you.
We build it
From your website, your services and your answers, in your tone. It books on your calendar or sends your booking link.
We test it
Questions, bookings and hand-offs, before it answers a single customer.
We show you the controls
At your walkthrough: where conversations land, how to step in and how to approve review replies.
We map your front office before we build this.
That's how it learns to answer the way your business really runs. It starts with a 15-minute call.
Book a callQuestions about Calls & Intake
Does it really answer the phone?
Yes. It answers when you choose: every call, after hours or only the calls you miss. It says it's an AI assistant and that the call may be recorded, books appointments, sends urgent calls to your cell and sends you a summary of every call. Call (239) 990-3072 to hear ours.
What if it doesn't know the answer?
It's set up to answer only from the information you give it, and never to guess at prices, times or promises. When it can't help, or someone asks for a person, it hands the conversation to you the way you choose, with an alert on your phone.
Can I see what it says?
Yes. Every conversation shows up in your app, word for word, and you can step in anytime. When you reply to a text yourself, it stays quiet for the next 24 hours.
Does it book into my calendar?
Yes, on the booking calendar we set up in your app. It offers open times, asks for a name, a mobile number and the OK to text, then books, and the customer gets a confirmation and reminders. Keep your own booking app? It sends customers your booking link instead.
Do you work with medical and dental offices?
Yes. Anything that touches patient information runs only under a signed HIPAA business associate agreement, and we'll go over it with you before the Map starts.
What does it cost?
It depends on what your Map finds, which is why the Map comes first. The Map starts at $1,500 for a small business. The build is a fixed price agreed before we start. Running it is a monthly fee set by what we built, with the first month included, plus AI usage billed at cost, which typically runs $10 to $100 a month depending on volume.
Start with 15 minutes
Bring the questions your callers ask most. If mapping your front office isn't worth it, we'll tell you.
The earliest time is a day out. Before we talk, we call your office a few times, the way a customer would, and tell you what happened.